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SHIBA (Statewide Health Insurance Benefit Advisors)  

***Notice:  Due to the current status of the virus, we are unable to assist any clients in office.  If you need assistance with Medicare you can contact SHIBA at the phone number below or visit the website.  
You can receive assistance by contacting the following:

  • Helpline phone number:  1-800-562-6900
  • Website for SHIBA:  www.insurance.wa.gov
  • If you need any other help you can call 211

***If you have any simple questions you may call:  

SHIBA Representative, Resource Manager:  Cheri Hughes: 509-233-2925,

Monday or Thursday, between the hours of,  9am to 12pm.

We can normally assist in these areas, but the office is closed due to the virus.  Once the virus is contained, we will resume services.

Washington 211: Helps people connect to community resources in Washington State

  • Dial 211 
  • Visit website: https://wa211.org/